by Westin » Fri Feb 12, 2016 11:44 pm
Just came across this realm minutes ago, and the playerbase is quite amazing. I've been Head Admin for two different servers, but none the size of this one. Obviously.
Personally, I've never been a fan of the whole leveling part, nor PvE in general, so I don't think you'd see me logging on game for those specific reasons. What I am a fan of, however, is excellent customer service. And that's what you guys seem to be providing here.
I work full-time in the customer service industry, and have been doing so for quite a while now. I hold the responsibility of a region in the city in which I work, so one could say I have quite a lot of experience when it comes to customer related issues.
I saw in Tyrael's profile that one had to have been a member with a certain level of activity (the exact number not displayed), I presume this is to avoid recruiting inactive GM's. Could there be exceptions made to this rule, or is it "hard-set", so to speak?