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Re: How to use Nostalrius Bugtracker

PostPosted: Wed May 13, 2015 9:14 pm
by Rezzini
I am trying to use the bug tracker. I can't find the ID# on Wowhead. My character is stuck in combat, not sure which ID # this would refer to anyway ... paladin? Elwynn forest? (that is where I first noticed it). I will try to submit a bug with more info but I do not have an ID number.

Re: How to use Nostalrius Bugtracker

PostPosted: Mon May 18, 2015 8:41 pm
by Arise
Whenever I try to get to the bugtracker both Chrome and Firefox won't allow me to get to it because "the connection is not secure."

Re: How to use Nostalrius Bugtracker

PostPosted: Tue May 19, 2015 9:52 pm
by SomeGalicianGuy
Souldrinkah wrote:I am too retarded to use bugtracker it seems, it's too complicated. I gave it up.. Why can't we report bug by old-fashioned way and have Bug report section on forum?


+1

Re: How to use Nostalrius Bugtracker

PostPosted: Wed Jun 10, 2015 4:19 am
by Hitpoint
Bioness wrote:I get an "uncertified website" error whenever I try to access the page, I clicked ignore, but I thought you should know as it makes your bugtracker website look like a virus or something.


Yea I get a warning that I'm being hacked when I click it.

I just want to be able to report bugs. Please?

Re: How to use Nostalrius Bugtracker

PostPosted: Sat Jun 13, 2015 1:52 am
by AverageJoe
Souldrinkah wrote:I am too retarded to use bugtracker it seems, it's too complicated. I gave it up.. Why can't we report bug by old-fashioned way and have Bug report section on forum?

SomeGalicianGuy wrote:+1


Hydra sums it up nicely:
Hydra9268 wrote:Because bugs reported in the forums are a nightmare for the staff to manage.

This is like forcing a graphic designer to use Microsoft Paint to design a website


Forums are a terrible medium for reporting, scrubbing, testing, confirming, prioritizing, tracking, researching, fixing, QAing, closing, and publishing bug reports. You don't realize it because you only see the surface: playing the game, stumbling upon a bug, and notifying the staff. That's where most players' responsibility ends, but fixing a bug goes far beyond just making a bug report and notifying the staff. That's what ALM is for.
https://en.wikipedia.org/wiki/Applicati ... management

Something like Tuleap helps the staff do all of the aforementioned tasks: players submit new bugs or help confirm existing bugs, ISVV researches and confirms the bugs are indeed bugs and helps explain to the developers what's presently broken and how it should ideally behave, then fixes are made, tested, and eventually rolled out and the initial bug report is closed; an ALM suite helps maintain and record all of this. It's extremely hard to do all of these things on something as limited as a forum.

Bioness wrote:I get an "uncertified website" error whenever I try to access the page, I clicked ignore, but I thought you should know as it makes your bugtracker website look like a virus or something.

Arise wrote:Whenever I try to get to the bugtracker both Chrome and Firefox won't allow me to get to it because "the connection is not secure."

Hitpoint wrote:Yea I get a warning that I'm being hacked when I click it.

I just want to be able to report bugs. Please?


The bug tracker is legit. Just click the "Advanced" link near the bottom of the warning and it'll let you proceed to the site (Or at least that's how to do it in Chrome. Not sure about other browsers). The reason you're getting the warning is because your browser doesn't recognize the website's certificate. Security certificates cost money, and in this case the bug tracker isn't using one (It's free), so you get a warning before accessing it. Nothing to worry about, just click past it and register. There's over 1,000 bug submissions last I checked; we could really use you guys' help in confirming and squashing these bugs.

Re: How to use Nostalrius Bugtracker

PostPosted: Wed Jun 24, 2015 8:33 pm
by Pisshead
I also don't get a confirmation e-mail... o.O

Re: How to use Nostalrius Bugtracker

PostPosted: Sat Jun 27, 2015 9:01 pm
by cole1337
Hey Nostalrius Team,

i startet at the first day to play WoW, and i m sure that the huntersmark dont removes if a rogue vanished! The poisensting is already on a rogue if the vanished but the huntersmark is lost? this is not like at 1.12.1 :D

I hope you will try to fix this, cause its not the best for a hunter :D

thanks!!!

greetz Colé

Re: How to use Nostalrius Bugtracker

PostPosted: Wed Jul 01, 2015 10:11 pm
by Pisshead
Uhm... Guys? How can I make it work...? Made a new account and still don't get the confirmation e-mail.... o.O

Re: How to use Nostalrius Bugtracker

PostPosted: Fri Jul 03, 2015 11:26 am
by Noxm
look your spam box ?

Re: How to use Nostalrius Bugtracker

PostPosted: Fri Jul 10, 2015 10:38 am
by r00ty
With regards to missing emails. I had this problem with hotmail. It didn't even appear in spam. Just nothing. With gmail it did at least appear in spam. I think the email doesn't have SPF or DKIM setup, and on IPv6 a lot of mail servers won't accept it if it arrives on IPv6 without one or the other. I see they are sending email with IPv6.

Also a bit of a security issue. Emails sent by the bugtracker are sent to all people that commented on the bugtracker, giving away email addresses. I think this is quite bad.

As for the certificate. It's not so easy to get a free signed certificate. Hence why it's self signed and lights up the security lights. It's no issue to just continue on as some people said. Maybe it'd be a nicety is they provided a cert file we could import.. I don't know.