Can't connect to realm

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Can't connect to realm

by PandíMládě » Thu Mar 17, 2016 12:33 pm

Hey there, I just downloaded and installed the game, i also registered on nostalrius.org and changed the realmlist.wtf. When I log in to game and choose a realm, it suddenly disconnects me and I can't log in anymore. It keeps saying "disconnected from server". I tried to delete the WDB folder, but it didn't help. Then I deleted the WTF folder and it temporarily solved the issue with logging in, but again, after I chose a realm, it disconnected me.
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Re: Can't connect to realm

by Pottu » Thu Mar 17, 2016 6:00 pm

And you're sure you're choosing the PvP or the PvE realms?

The GM team.
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Re: Can't connect to realm

by PandíMládě » Thu Mar 17, 2016 10:49 pm

Yes, I am. I'm choosing the Nostalrius Begins PVP, I wanted to attach screenshot but for some reason i can't. I also tried the Nostalrius Begins PVE, but it's the same
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Re: Can't connect to realm

by Pottu » Fri Mar 18, 2016 5:40 pm

Do you have any 3rd party software that could interfere with your connection? Are you sure you have the 1.12.1 version of WoW client? Have you modified the client in any way or is it possible that the site you downloaded it from modified it?
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Re: Can't connect to realm

by PandíMládě » Fri Mar 18, 2016 6:08 pm

I'm sure I have the 1.12.1 version and I didn't modified the client in any way. About the 3rd party software, I have free version of Avast. Could it be the problem?
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Re: Can't connect to realm

by Pottu » Fri Mar 18, 2016 6:13 pm

It shouldn't be. Usually this is caused by using a modified client or the 1.12.2 version of the client.

Can you read the sticky threads and follow their instructions on doing a traceroute to us? That might show you if there is an issue along the way. Also, were you able to make a character at some point? We can check your account status.
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Re: Can't connect to realm

by PandíMládě » Fri Mar 18, 2016 6:22 pm

I can try. I wasn't able to make a character, it disconnects me immediately after login or after choosing the realm.
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Re: Can't connect to realm

by PandíMládě » Fri Mar 18, 2016 6:53 pm

Well here are the traceroutes. Hope I did it right, i'm not skilled in this and my native language isn't english, so if I did something wrong I'm sorry.

Traceroute for the realm server:
Tracing route to ns372783.ip-178-33-122.eu [178.33.122.86]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 158.194.188.1
2 1 ms 1 ms 1 ms 158.194.128.1
3 2 ms 3 ms 3 ms cgw-svob.upol.cz [158.194.254.18]
4 9 ms 7 ms 7 ms 195.113.235.109
5 6 ms 5 ms 22 ms nix.routers.ovh.net [91.210.16.129]
6 13 ms 13 ms 14 ms be100-1114.fra-5-a9.de.eu [213.251.128.110]
7 16 ms 18 ms 17 ms be1-1171.sbg-g2-a9.fr.eu [37.187.232.94]


Traceroute for the world server:
Tracing route to ns360830.ip-5-196-82.eu [5.196.82.39]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 158.194.188.1
2 1 ms 1 ms 1 ms 158.194.128.1
3 2 ms 3 ms 3 ms cgw-svob.upol.cz [158.194.254.18]
4 8 ms 6 ms 7 ms 195.113.235.109
5 12 ms 63 ms 6 ms nix.routers.ovh.net [91.210.16.129]
6 13 ms 15 ms 13 ms be100-1114.fra-5-a9.de.eu [213.251.128.110]
7 17 ms 16 ms 16 ms be1-1171.sbg-g2-a9.fr.eu [37.187.232.94]
8 16 ms 16 ms 16 ms vac2-0-a9.fr.eu [178.33.100.97]
9 17 ms 16 ms 16 ms vac2-1-n7.fr.eu.firewall [178.33.100.98]
10 16 ms 16 ms 16 ms vac2-2-n7.fr.eu.tilera [37.187.36.247]
11 16 ms 16 ms 25 ms vac2-3-n7.fr.eu [91.121.215.111]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 26 ms 26 ms 29 ms be50-7.gra-3a-a9.fr.eu [37.187.231.88]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
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Re: Can't connect to realm

by Zefix321 » Sat Mar 19, 2016 10:45 am

hi,

i got the same problem. I downloaded the client last night. but it doesn´t work.
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Re: Can't connect to realm

by Zefix321 » Sat Mar 19, 2016 12:46 pm

I got the same Problem... do you have an idear how to fix it?
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