I have the account name & email, but no password = no token

Account or connection issues

I have the account name & email, but no password = no token

by demotime » Thu Dec 15, 2016 6:06 pm

I changed my password when Nos recommended it, and just cannot remember it now.

If I use the token request form and only my account name and email, the token email never arrives. I have tried for 24 hours now.

I do not have a gmail or hotmail account for the account, so as far as I can tell, I'm out of luck. You cannot change your Nos' account email now, right? IE, I can't use:
<myusername>
<new gmail email address>

I have to use the email address associated with my account and it's never reaching me. :(
demotime
Tester
 

Re: I have the account name & email, but no password = no to

by elric » Mon Dec 19, 2016 7:57 pm

I am having the same issue.

Tried several times over the past few days with my account name and email address --- nothing has come through.
elric
Tester
 


Return to Support