Hello, I would like to add little something to all this:
There have been many topics concerning lags, delays, population growth, languages, optimizations, server crashes, or BG wintrading just yesterday. Many of these topics also contain ideas, solutions to them. I cannot nor want to judge which are wrong and which are right, but I think it shows that there definetely is something to improve. And I would say that the the thing that can/should/must be improved is the communication with you.
I don't want to take a side whether to split the server, ban all non-english or something like that. I don't know enough for that. Yet the thing that worries me the most is the absolute no response from you, the staff. You guys need to take a side, no matter which one. But your ignoration, lack of responses is the worst. It gives rise to all these topics and their solutions. You are the reason, you don't give answers, so people start asking questions themselves.
Lets take the splitting PVP server topic:
You can say that you don't have funds to do it.
You can say that you don't want to do it.
You can say that you will do it.
You can say that you are still deciding what to do.
There, one sentence, that's all. Yet you have said none of them. After you answer questions, then and only then there can be a meaningful discussion about them.
Now, read your content announcements and responses to them. You still have big community, perhaps it would be worth listening to. I don't mean that you have to give solutions, just enter discussion.
Subtitle of this forum:
"We are always open to new ideas. Come here if you have a suggestion, we will discuss it together."
Just something to think about.