Account closed, need help

[polipaulo]

Hello,

I try to log in with my account but i get the message "this account has been closed...".
What is the issue with my account ? I was playing just 5hours ago, disconnected normaly, and now I cannot log in.

Thank you.

[Djou1337]

Same problem!! Please help

[Ithlien]

Hello,

I try to log in with my account but i get the message "this account has been closed...".
What is the issue with my account ? I was playing just 5hours ago, disconnected normaly, and now I cannot log in.

Thank you.

Greetings,

Your account has been banned permanently for using a bot. Please feel free to make a new account and follow our rules going forward.

Sincerely,
Ithlien

[polipaulo]

Without any answer to my private message, I copy/paste it here. :

"Hello Ithlien,

Thanks for your answer on the thread, but how can it be possible to get ban for booting when you do not use any bot !

It should be a mistake because I always play by myself and prefer farm cloth/leather for making money instead of questing.

Regards,"

Could you give more information please. I am currently in hollidays in I would like to enjoy playing my character.

[polipaulo]

Could you please give me a feedback.
Thank you.

[polipaulo]

Can I have an answer please....