Account bloqued/banned

[Presk]

Hello, my account it finds banished while I made nothing of the whole, certainly a problem of login. I would have wanted to know if you can free him(it) to me please. Thank you

My character is: Preskpro

[Pottu]

Greetings, your account has not been banned.

[Presk]

Thank you for your answer, unfortunately when I me co we tell me " that the account is to close " help I please.