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Forget password, is it possible to restore account?

PostPosted: Tue Dec 13, 2016 6:01 pm
by hey_its_serge
i remember login and character name. Also i have screenshots when i played
about email if its it possible send me to email restore password?

Re: Forget password, is it possible to restore account?

PostPosted: Wed Dec 14, 2016 9:01 am
by Arx_1
You don't need your Nostalrius account password to get the token, only your e-mail and Nostalrius account login.

Re: Forget password, is it possible to restore account?

PostPosted: Wed Dec 14, 2016 11:20 am
by Devdez
Re: Lost account

by Pottu ยป Tue Dec 13, 2016 2:35 pm
No. You must remember the account name and either the password or the email you used when registering it. Unfortunately we cannot help you.

Re: Forget password, is it possible to restore account?

PostPosted: Wed Dec 14, 2016 11:23 am
by Mordann
its been over a yr
the name isn't working but I have the email and no I don't have access to the hard drive wtf file

Re: Forget password, is it possible to restore account?

PostPosted: Wed Dec 14, 2016 11:30 am
by Arx_1
Mordann wrote:its been over a yr
the name isn't working but I have the email and no I don't have access to the hard drive wtf file


There is data recovery software you can use.

If you still own the hard drive that you had installed the WoW client on, you can run the data recovery software on it, and it will retrieve your client as well as the WTF folder containing your account name.

This process can take a long time and depending on software used, might be annoying to shift through all deleted files to find the one you need.

Re: Forget password, is it possible to restore account?

PostPosted: Sat Dec 17, 2016 11:12 pm
by Denbts
Mordann wrote:its been over a yr
the name isn't working but I have the email and no I don't have access to the hard drive wtf file


If you have access to your registered email account, just enter "Nostalrius" in the email search bar and find the confirmation email you received when you first created your account.

Re: Forget password, is it possible to restore account?

PostPosted: Sun Dec 18, 2016 5:37 pm
by dobbie101
i know my user/pass but dont have access to my email.is it possible to change the old email to my new one ?