Account hacked. Can not change my own password?

Account or connection issues

Account hacked. Can not change my own password?

by Velorynn » Wed Mar 30, 2016 12:09 am

It seems my account was hacked overnight.

My bank is usually filled to the brim, with only a handful of slots remaining. 2 bags are empty (one was only gemstones) .I'm also missing several of my trinkets from my inventory and ~40g on the character.

My druid lost her entire healer set and the ~90g in her wallet.

While I'm unsure you'll reimburse anything, I would like to know how I can change my password, before I find all my characters stripped.
Velorynn
Tester
 

Re: Account hacked. Can not change my own password?

by Robotron » Wed Mar 30, 2016 6:13 pm

You get like 2,000-3,000g for free on this server each time you create a character, so no harm done.
Image
User avatar
Robotron
Champion
Champion
 

Re: Account hacked. Can not change my own password?

by Velorynn » Wed Mar 30, 2016 9:01 pm

Apologies! it seems I posted in the wrong section, I'm on the regular PvP server. /sigh

I have also figured out how to reset my password, though confused why this is not also an option under "Account". A button there with reset or change password would help a lot.

Other than that, close this thread.
Again, my sincere apologies for the mispost, seems I was a bit too panicky as I lost my items.
Velorynn
Tester
 

Re: Account hacked. Can not change my own password?

by Ithlien » Mon Apr 04, 2016 3:53 am

Greetings,

Post is off-topic. Locked.

Sincerely,
GM Team
Industrial Level Rule Book: https://en.nostalrius.org/terms-of-use
User avatar
Ithlien
Sergeant Major
Sergeant Major
 


Return to Support