by Xom » Sun Nov 29, 2015 6:15 pm
They don't need to. But it's still completely broken and we haven't heard any word, so perhaps this is a better way to get in touch. Multiple reports are on the bug tracker.
I'm kind of surprised that this has yet to be fixed, since I had come across no truly game breaking bugs prior to this, and how it flipped from working to broken following a single server restart. The forums seem the best line of communication to get any sort of traction with this issue, since reporting it on the bug tracker seems akin to shouting into a void.