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				Account closed
				
Posted: 
Wed Apr 01, 2015 9:50 amby Furminator
				Hello, recently my account "Drain" was closed.
I have no idea the reason(s) why it was closed and as far as I know I have not used any exploits or 3rd party programs such as hacks/bots.
I would love to see a staff reply so this missunderstanding can get solved.
			 
			
		
			
				Re: Account closed
				
Posted: 
Wed Apr 01, 2015 4:08 pmby String
				Good evening,
The account was suspended for botting.
Date: 2015-04-01
			 
			
		
			
				Re: Account closed
				
Posted: 
Wed Apr 01, 2015 4:57 pmby Furminator
				Like I said in my previous post, I have not used any 3rd party programs.
So I dont understand why it would be banned or what made you think I used such things.
I would really like to resume leveling my character.
			 
			
		
			
				Re: Account closed
				
Posted: 
Wed Apr 01, 2015 5:46 pmby joeshmoe
				So it seems like theres hundreds of these threads since launch. What happens when somebody is banned but never actually hacked or exploited anything? Is there some way to appeal. What protection is there for the player that actually didnt cheat?
			 
			
		
			
				Re: Account closed
				
Posted: 
Wed Apr 01, 2015 5:55 pmby Hydra9268
				Furminator wrote:Like I said in my previous post, I have not used any 3rd party programs.
So I dont understand why it would be banned or what made you think I used such things.
I would really like to resume leveling my character.
Did you have any Antivirus software running?
 
			
		
			
				Re: Account closed
				
Posted: 
Wed Apr 01, 2015 5:56 pmby Furminator
				Hydra9268 wrote:Furminator wrote:Like I said in my previous post, I have not used any 3rd party programs.
So I dont understand why it would be banned or what made you think I used such things.
I would really like to resume leveling my character.
Did you have any Antivirus software running?
 
Ofcourse.
 
			
		
			
				Re: Account closed
				
Posted: 
Wed Apr 01, 2015 6:06 pmby nervous
				joeshmoe wrote:So it seems like theres hundreds of these threads since launch. What happens when somebody is banned but never actually hacked or exploited anything? Is there some way to appeal. What protection is there for the player that actually didnt cheat?
If you play the game legitimately, you will never get banned.
 
			
		
			
				Re: Account closed
				
Posted: 
Wed Apr 01, 2015 6:14 pmby Kraft
				String wrote:Good evening,
The account was suspended for botting.
Date: 2015-04-01
Banned, not suspended. To clarify, a suspension is temporary with a timer(typically 1-3 days), a ban is permanent. I messaged String in regards to this.
 
			
		
			
				Re: Account closed
				
Posted: 
Wed Apr 01, 2015 6:25 pmby Furminator
				Hmm, okay. Any chance that you can reveal how long the suspension lasts for?
			 
			
		
			
				Re: Account closed
				
Posted: 
Wed Apr 01, 2015 6:26 pmby Garfunkel
				Kraft clarified that your account was banned. This means you will never get to play with that account again.