Account Hacked

[dimondman]

Hello dear GM.
Today after i came back from work and while i wasn't playing all day.. i logged in to my account.. and it seems it has been hacked.. they steal all my gold i farmed.. it was around 27 gold and some stuff from my back pack something like Thick spider's silk.. is there anything you can do ???
Char name - Missagony lv 37 Lock.
Server Nostalrius PvP.

[dimondman]

Up!!
Hello is there any GM's Available ?
Tnx

[chunass]

Account security is your responsibility, GM's don't restore items or gold.

[dimondman]

Account security is your responsibility, GM's don't restore items or gold.

Yah.. i scanned my whole pc with every possible anti virus.. and i didnt find any.. so.. i dont think its my fault maybe their database protection isnt so good..They can just check logs ans see who accesed my acc and where was my gold moved to.

[Fridolin]

Anyway, did you changed your password after you found out that you got hacked?
Was your password easy ?

[FarmerJoe]

Account security is your responsibility, GM's don't restore items or gold.

Yah.. i scanned my whole pc with every possible anti virus.. and i didnt find any.. so.. i dont think its my fault maybe their database protection isnt so good..They can just check logs ans see who accesed my acc and where was my gold moved to.

Yes clearly thats why only the idiots who have same password and account names on feenix +1 another server got hacked..

Stupid fags who cant take responsibility for their own stupidity. We are way better off without you newfag

[dimondman]

Anyway, did you changed your password after you found out that you got hacked?
Was your password easy ?

Well yah of course i changed instantly .well it wasnt so easy it had it had letters and numbers mixed up.. well it seems that they wont look to my case.. so Nostalrius go take a long trip.

[Mimma]

They will eventually, but GM's are very busy, so it can take many days before they reach your request.

[Gogsun]

Hello,



I have the same problem ...

Just logged to realize that my main character is naked, my gold missing, mails and gold in other heroes missing too.

If any GM could help ... i would really appreciate this!



Thank in advance!

[Benevael]

Greetings,

Unfortunately we do not restore items or gold lost due to account compromise. Sorry for your loss.
Your account is not banned however.

Regards, GM Team.