Accounts banned

Accounts banned

by loriziell » Mon Apr 04, 2016 3:27 pm

Hello, I've only recently tried to log back into wow after a long break and found out my 2 accounts are banned. Character names are Fukbich and Bichfuk.
loriziell
Tester
 

Re: Accounts banned

by loriziell » Mon Apr 04, 2016 10:23 pm

Bump. Wanna know what happened and what the next step is.
loriziell
Tester
 

Re: Accounts banned

by Mencius » Mon Apr 04, 2016 10:28 pm

Don't bump the thread, it will only take longer for them to reply. You only should bump if you don't get a response for maybe 2+ weeks.
Mencius
Senior Sergeant
Senior Sergeant
 

Re: Accounts banned

by loriziell » Mon Apr 04, 2016 10:43 pm

Mencius wrote:Don't bump the thread, it will only take longer for them to reply. You only should bump if you don't get a response for maybe 2+ weeks.

I see, my bad, didn't know.
loriziell
Tester
 

Re: Accounts banned

by Benevael » Tue Apr 05, 2016 4:33 am

Greetings,

This account was banned because it appeared to be compromised as a result of the recent gold seller hack wave.

We have placed the account ban under account compromised review. We will get back to you with a determination in this thread, or further instructions.

Please reset the password on the account from our password reset page, at https://en.nostalrius.org/password and provide a post in this thread when that is complete. This will be required before we can make any status changes to the account.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 

Re: Accounts banned

by loriziell » Tue Apr 05, 2016 8:11 am

Benevael wrote:Greetings,

This account was banned because it appeared to be compromised as a result of the recent gold seller hack wave.

We have placed the account ban under account compromised review. We will get back to you with a determination in this thread, or further instructions.

Please reset the password on the account from our password reset page, at https://en.nostalrius.org/password and provide a post in this thread when that is complete. This will be required before we can make any status changes to the account.

Regards, GM Team.


Hello, thank you for your response, I went and changed passwords on both accounts, does this count as proof? I don't know of a way to show concrete proof.

Image

Here's another, however I did set up IP lock after, won't name country unless you tell me to.

Image

Thank you.
loriziell
Tester
 

Re: Accounts banned

by Benevael » Tue Apr 05, 2016 11:20 am

There's no need for proof, we're just trying to speed the process a bit. As part of the review we will check that and it saves time if you have already done it.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 

Re: Accounts banned

by loriziell » Thu Apr 07, 2016 5:42 am

Sigh, since you're gonna close anyway, mind unbanning my accounts so i get to play one last time?
loriziell
Tester
 


Return to Account issues