by Radius » Thu Aug 06, 2015 10:28 pm
Greetings Cruello,
The account associated with character name "Cruello" has never been banned. You might be getting temporarily banned for logging in too many times unsuccessfully, confirmed by the "bad credentials" message on the website. You can try to reset your password through the website if you continue to have login troubles.
Regards,
GM Radius
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