Did not understand what ban.

[momon22]

Good day. I was in Alterac watched the back door, well and accordingly so as not thrown from BG buttons were not to enter the AFC mode. Here enters through the back door horde, I write in chat that she came to me and teleport in a white room. And they say that I use what that program. I really do not speak and understand English, and I use a translator (even now). He tried to explain that I was the GM of the computer and take over control of the character. He said that the complaints were on me. I explained that the last time I used to watch the rear doors fully as it can not play. And it is only the past two days. Since my baby 2 weeks which sometimes starts to cry and his wife's not around. I shake his hand one and the other play. So why the ban? For something that sometimes my baby crying, so I'm playing with one hand? but is it forbidden? I do not use any software and never used. Please reconsider my case.
Nicname Frostspower PvP
I apologize in advance for the bad english

[momon22]

I've been playing on this server and I like it very much. and really do not want to receive a ban of the character in which I have invested a lot of time and soul because of a misunderstanding. or because of the fact that I was not to understand English, because I did not understand fully what I wrote GM.maybe I did not understand, and that is not answered

[Naealath]

Greetings,

You have been banned for botting,
this ban is confirmed and will not be lifted.

Regards,
GM Team