Recently my account has been closed/banned based on "Compromise"
viewtopic.php?f=65&t=38125
vaelanor wrote:Greetings,
This account was banned as it has been compromised.
We recommend that you change all of the passwords on any other accounts, as the hacker has obtained your details from somewhere. You can change your password on the Website (not forums) using the Email address that was used when you created the account.
Regards, the GM Team.
That was the immediate closer of not only my account, but the thread as well. I didn't get any chance to appeal, nor any real explanation.. only that my account was hacked, therefor compromised and perma-closed.
According to the Terms of Use Agreement:
II. Account Information
Nostalrius staff will never ask for your account details or share any confidential information. For the safety of your account, never release any information that could be used for illicit purposes. Such as email addresses, account names or passwords.
I have never released my info to anyone, not even my wife! (she has her own account)
So I haven't Violate anything here.
According to the Account security:
Account security
The account owner is responsible for the security of the account and that it's sufficiently protected. Note that Nostalrius staff does not recover hacked accounts. You should:
- Never share your account information;
- Have a unique and complicated password that does not exceed 16 characters;
- Connect yourself from a secure computer and network;
- Never download unsafe files that might contain viruses/malware.
This again has been fulfilled.
Now according to the Sanctions:
V. Permanent ban
The most serious sanction. Permanent bans are rare but definitive. This sanction is applied in case of multiple violations of the rules, or after multiple account interruptions, as well as any of the following:Scamming.
- COD Scamming;
- Hacking;
- Using any means of botting (e.g. a program);
- Abuse of major in-game bugs;
- Possession of any item(s) obtained with illegal methods;
- Any client modification (libraries, executables, MPQ, etc.);
- Revealing the identity of a Nostalrius Begins staff member;
- Advertising for other private servers or gold selling websites;
- Selling/Buying player names;
- Exchanging accounts, gold, items, or any ingame services for another game's features;
- Selling/Buying accounts, gold, items, or any ingame services with real money;
- Publishing software, methods or articles on cheating which can be applied on the server.
I haven't done any of these things, however my account was compromised by a hacker. From what I have read, I'm not the only one in fact over a dozen have had this exact thing happen in the last few days. It's like hackers when on a killing spree to Nostalrius accounts.
I am asking to a ban appeal so my account ban can be lifted. I felt I was a victim of a crime and should not be punished, I love playing on Nostalrius.
- I am an active Player on PvE Server, which includes a Guild that I am the leader of. (which no one else can gain GL while my account is banned.
- I was pretty active on PvP server but re-rolled to PvE once it was released. I still play for an hour on PvP to continue and level my main on PvP
- I currently Help on PTR for the AQ release (I lead one aq20 run so far, while also spent time in 2 pug groups)
- I am an active poster in the RP Forums & Paladin Class Forums. I even have a few Stickied Guides for Gear.
- I recently Started gathering a list of Bugs from the TBC PTR, so I became active over there as well.
I would like to thank the Gamemaster for their time and consideration, please don't end my time here on Nostalrius. Take Care.
~ JC
