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My account is banned
Posted:
Sat Mar 26, 2016 11:28 pmby kras1m1r
Dear Game Master,
Today I tried to log into nostalrius (PVP server) with my 60 lvl hunter Trevo and I found out that my account is banned. A guild member took a look and the last time my hunter was online was 12 days ago and it definitely was not me. Can you please investigate this issue and provide me with feedback. Thank you in advance!
Re: My account is banned
Posted:
Sun Mar 27, 2016 9:47 amby kras1m1r
+
Re: My account is banned
Posted:
Mon Mar 28, 2016 7:39 amby Alkor
Bump
Re: My account is banned
Posted:
Wed Mar 30, 2016 6:49 amby Benevael
Greetings,
This account was banned because it was compromised as a result of the recent gold seller hack wave.
The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.
Regards, GM Team.
Re: My account is banned
Posted:
Sat Apr 02, 2016 7:47 amby kras1m1r
Dear Game Master,
Thank you very much for your response in a timely manner. I already changed the password of my forum account with much more complicated one. My request is to remove the ban ( if possible ) because it took me a lot of effort and time to get to the point where I was. I enjoyed the in game experience - many players online, everything works great, and good support from Nostalrius team. I would be very grateful if you consider my request. Please give me feedback on any development of this issue. Thank you again for your regards.
Have a great day!
Re: My account is banned
Posted:
Mon Apr 04, 2016 11:26 amby Benevael
Thank you for the note that you have changed the account password. This review is still pending and we will get back to you in this thread.