Account Login Failed Pls help

[chrlai]

Dear GM,

My char name is Litaya and it is on the PVP server.

I am not able to login the game with my 100% correct id/psw and I have been trying for more 50 times, neither with proxy nor direct connection. When I try to log into the Nostalrius website, it is ok and the account status shows "enjoy your stay on Nostalrius". I also tried the reset password and remove IP lock option but problem remains. Could GM team pls investigate and help to fix this?

Many thanks.

[Benevael]

Greetings,

Your account was banned for gold trafficking. This offence has already been confirmed and there is no opportunity for appeal. The account will stay permanently banned.

Feel free to create a new account and continue your journey on Nostalrius Begins, but follow the rules this time.

Regards, GM Team.

[Benevael]

Greetings,

Upon further examination of this ban, we are going to re-open this case for review and determine if the suspicious transaction was legitimate.

We will get back to you in this thread with the result.

Regards, GM Team.

[chrlai]

Dear GM,

Thanks. I think reopen this thread showed fairness and respect to an honest and obeying rules Nostalrius supporter like me.

Since this thread was locked before I have provided further information on my account by posting a new thread below, trying to help investigation of the GM team, just want to make sure the GM team staffs are able to read these further information too and I am trying my best to cooperate this investigation:

https://forum.nostalrius.org/viewtopic.php?f=65&t=41076

Many thanks.

[Ithlien]

Greetings,

Review is concluded and the account has been unbanned.

Sincerely,
GM Team