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Login problem
Posted:
Wed Mar 30, 2016 7:04 pmby Goragar
Everytime i login in game it instantly disconnects me from server and when i login on website it says "Login failed! Bad credentials".I changed password and same thing happens.
My character name is Goragar.
Re: Login problem
Posted:
Wed Mar 30, 2016 7:13 pmby manius
same problem
Re: Login problem
Posted:
Wed Mar 30, 2016 7:14 pmby stened91
I have the same problem. I have yet to solve it
Re: Login problem
Posted:
Wed Mar 30, 2016 8:42 pmby Goragar
I need help please
Re: Login problem
Posted:
Thu Mar 31, 2016 1:37 pmby dubber
You need to reset your password and country's IP lock, I am in the same boat, but I'm not receiving the email to do so.
Re: Login problem
Posted:
Thu Mar 31, 2016 1:43 pmby Goragar
I have changed password but nothing has changed
Re: Login problem
Posted:
Thu Mar 31, 2016 1:45 pmby dubber
Hmm I'm seeing others having this problem as well, I believe it has to do with the IP lock, but I won't be able to help you further until a GM helps me in receiving my email in the first place :/
Re: Login problem
Posted:
Sun Apr 03, 2016 4:48 pmby Benevael
Greetings,
Your account has never been banned. There are two common reasons that might be preventing your login:
The first is that maybe you (or someone else) tried to log in too many times with an incorrect password. This causes a temporary IP lockout. Wait 30 minutes to 1 hour and try to log in again, or if you cannot remember the password, you can reset it at https://en.nostalrius.org/password.
The second is that you may have an IP address that is being declined due to a country IP lock on the account. Country IP locks are a new feature that have been put into place to help prevent account hacks. You can reset your country IP lock using the password change feature as well.Note that you need to log into the game first, before you will be able to log into the web login page. The Web login has a restriction that it will only allow you to log in from the last IP address that you used when logging into the game.
Regards, GM Team.
Re: Login problem
Posted:
Mon Apr 04, 2016 2:11 pmby dubber
@beneval Please be a doll and remove my IP lock I'll donate $50 to nost right now if you do
Character: dubber
Server: PvP